Jump to content
mammaP

Technical support and bug reports

Recommended Posts

Frogie
7 hours ago, Frogie said:

Thank you Songbird for your help. I'll try all of those. I've just never had problems before.

 

Hope you are well.

 

Take care,

Frogie xx

Songbird:

 

Thank you so much for your help. I turned on the ones you suggested and I'm back to normal, whatever normal is lol...

 

I just wanted you to know I appreciated your help.

 

Take care,

Frogie xx

Share this post


Link to post
Share on other sites
ChessieCat

Site seems to have been down since at least 6.20 pm Sunday 18 Nov Sydney time.

 

It's now 6.10 am Monday 29 Nov and it's just come back online.

Share this post


Link to post
Share on other sites
JackieDecides
3 minutes ago, ChessieCat said:

Site seems to have been down since at least 6.20 pm Sunday 18 Nov Sydney time.

 

It's now 6.10 am Monday 29 Nov and it's just come back online.

I was scared it would never come back! 

Share this post


Link to post
Share on other sites
arwilliams

The site was down for around 6-8 hours I believe.

 

Is there anything specifically whether donation wise or maybing programming/backend wise that would help this?

 

I will admit that I was at least a little scared the site may have been shutting down.  I talked to a user on the FB SA group about this.

Share this post


Link to post
Share on other sites
sunnylou

I was scared too. Thought it was closed for ever.

Share this post


Link to post
Share on other sites
Altostrata

Very sorry, it was an accidental shutdown. This doesn't happen often.

 

Should the site ever close, we will give everyone plenty of notice!

Share this post


Link to post
Share on other sites
JackieDecides

it's possible some of us might have a teensy bit more anxiety than is strictly normal 😉

Share this post


Link to post
Share on other sites
Songbird

I'm glad to see it's back up, I was getting worried last night.

Share this post


Link to post
Share on other sites
bubbles

It did occur to me that I only have my history with these meds here. I will make a separate copy in case something more permanent happens. Glad it's back up again.

Share this post


Link to post
Share on other sites
ChessieCat

Does anybody else sometimes experience difficulties when making a post?  It's happened a few times lately when I've been trying to work in a post that the Enter doesn't work, or I can't copy and paste.  I'm not sure if it's an issue my end or a site issue.

 

Hooray!  I've just checked and my signature is no longer shivering.  It was still doing it in December.

Share this post


Link to post
Share on other sites
Altostrata

I think that's your browser, Chessie. You might have to delete cookies for the site or flush cache.

Share this post


Link to post
Share on other sites
ChessieCat

Thanks Alto.  I'm thinking it may just be that because I sometimes do things very quickly that something somewhere just gets a bit confused.  It can be frustrating because whenever something holds me up when I'm using a computer (it happens at work too) my flow of thought gets interrupted.  I usually manage to work around it.  It's only been happening in the last couple of weeks though.

 

I have noticed with the new software that there are some other things that seem to take longer to update than they previously did.

Share this post


Link to post
Share on other sites
Frogie

I think something is going on, don’t know what?

 

There must be 10 pages of a guest reading Manny’s mother going off lomotrigrane (spelling).

 

Just thought I would pass it on.

 

Take care,

Frogie xx

Share this post


Link to post
Share on other sites
Frogie
35 minutes ago, Frogie said:

I think something is going on, don’t know what?

 

There must be 10 pages of a guest reading Manny’s mother going off lomotrigrane (spelling).

 

Just thought I would pass it on.

 

Take care,

Frogie xx

It has seemed to resolve itself. It’s not there anymore.

 

Thanks,

Frogie xx

Share this post


Link to post
Share on other sites
Altostrata

It's a spider or a bot. They're all over the Web, like you have bugs that live in your house no matter what you do.

Share this post


Link to post
Share on other sites
Songbird

I'm having a problem when I post, that the post entry box remains as it is, so I think it hasn't actually posted, so I try again and it creates a duplicate post.

Share this post


Link to post
Share on other sites
Scotty

Hi - I’m also having trouble posting - when I hit Submit it goes to Saving and stays there, but does not actually save. Any suggestions? Cheers.

Share this post


Link to post
Share on other sites
ChessieCat

I had that trouble yesterday.  I expected to have multiple posts submitted but it didn't.  I think I ended up copying my response and opening up a new page and pasting in there and it worked okay.

Share this post


Link to post
Share on other sites
Scotty

Thanks - I will give that a go.

Share this post


Link to post
Share on other sites
ChessieCat

I've just had trouble again this morning.  Every now and then when I'm typing a response I find that I can't continue typing.  It happens after I have pasted something into the box.  I can see the cursor but can't do anything.  I can copy and paste the response but nothing else.  I've had to do the same thing as my other solution and refresh the page and then paste it.  It's like the editor gets confused/stuck somehow and I have to work around it.

Share this post


Link to post
Share on other sites
Scotty

Hi - just to explain - this is a written version of testing-testing-testing to see whether technical problems with posting are fixed....

Share this post


Link to post
Share on other sites
ChessieCat

^ 😊

Share this post


Link to post
Share on other sites
Altostrata

It's most likely a problem with the browser on your device. After you surf for a while, your browser cache and memory gets overloaded and it starts to malfunction.

 

You might clear cache and cookies when you run into posting problems. This software has been very stable posting-wise.

Share this post


Link to post
Share on other sites
noearthlyfamily

hey yall

 

don't know the place where this kinda question goes either, sorry in advance for the trouble

 

i uploaded a pic to imgur so i could put it in my "about me" page in my profile and i put the code link where the lil <> code thing is but all it did was show the typed out code link derp de derp

 

how do i get the actual image to show there?

 

thx

 

ps this is the code/link LDHRo93.jpg that i'm trying to put in my "about me" page

Share this post


Link to post
Share on other sites
noearthlyfamily

um...whoa that's not what i thought was gonna happen...

 

do i just copy the share  this link into my about me page from the post above then? didn't think it was gonna be that big!

Share this post


Link to post
Share on other sites
Altostrata

What "About Me" page do you mean? We don't have one of those. Please do not put that big image in your signature.

Share this post


Link to post
Share on other sites
ChessieCat
1 hour ago, Altostrata said:

What "About Me" page do you mean? We don't have one of those. Please do not put that big image in your signature.

 

Member Name top right > profile > choose activity / about me tab

Share this post


Link to post
Share on other sites
Altostrata

"About Me" should allow links to images.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×